Policy
Shipping
This policy is a draft prepared for review. Final carrier, rates and delivery windows are set at checkout once the store shipping zones are configured.
Dispatch
Orders are packed at the workshop and dispatched on business days. Each knife is boxed and protected so the edge cannot contact anything hard in transit.
Rates and destinations
Available destinations, rates and any free-shipping threshold are shown at checkout before payment. If your country is not listed, write to us before ordering.
Duties and taxes
Orders shipped outside the country of dispatch may attract import duties or taxes levied by your customs authority. These are payable by the recipient and are not collected by us at checkout.
On delivery
Check the parcel before opening it fully. If the outer packaging is damaged, photograph it before unpacking and contact us the same day so we can resolve it with the carrier.
Questions
Write to hello@forgedblade.com with your order number.